Frequently Asked Questions (FAQ)

Yes, absolutely. Foshan Aludex Doors & Windows Co., Ltd. manufactures every entrance door to order, adhering strictly to your structural opening measurements with precise dimensional tolerances of ±1 mm.

We provide over 50 architectural surface finish options, including:

Finish Type	Technical Characteristics	Outdoor Guarantee
Electrostatic Powder Coating	Full RAL color spectrum, UV-resistant matte/gloss textures	10+ Years (No peeling or fading)
3D/4D Heat-Transfer Wood Grain	Realistic timber texture with clear protective weathercoat	10+ Years weather resistant
PVDF Fluorocarbon Spraying	Superior salt-spray and acid rain corrosion immunity	15+ Years architectural grade

We utilize architectural-grade 6063-T5 aluminum alloy extrusions, engineered for optimal strength-to-weight ratio, structural rigidity, and smooth surface pre-treatment finishing.

Profile wall thicknesses range between 2.0 mm and 4.0 mm depending on leaf size and application. Our primary systems include the T65 Series for standard residential entryways, T85/T93 Series for heavy-duty luxury villa double doors, and the D100 Series for oversized pivot entrance doors.

Yes. To minimize thermal bridging and block exterior environmental noise, our entrance doors incorporate advanced multi-chamber internal core configurations:

• Polyurethane (PU) Foam Core: Delivers thermal insulation with R-values up to 3.5, ideal for extreme cold or hot climates.
• Sound Insulation Cotton & Aluminum Honeycomb: Achieves noise reduction ratings up to STC 40+, reducing sound levels from 65 dB down to 32 dB.
• Double-Layer EPDM Gaskets: Seals frame-to-leaf gaps against wind infiltration and water leakage.

Yes. We offer custom integrated transoms and side-light window configurations. Glazing options feature 5+5 mm or 6+6 mm tempered laminated safety glass with explosion-proof interlayers. Available glass treatments include clear double-glazing, frosted privacy glass, Low-E thermal reflective coatings, and custom decorative grilles.

Yes. To verify material quality and color matching prior to placing a bulk container order, we offer three sample options:

1) Coated Swatch Cards: 10×10 cm powder-coated aluminum color chips (Free sample, client covers courier cost).

2) Profile Cut-Sections: 30 cm cross-sections demonstrating extrusion wall thickness, thermal break strips, and core insulation.

3) Assembled Corner Samples: Full corner assemblies featuring frame joints, glass seals, and hardware cutouts.

Sample preparation takes 1 to 5 working days, with express air shipping via DHL, FedEx, or UPS. Sample expenses are deductible from your first full order contract.

The total fulfillment window generally spans 50 to 85 calendar days, structured as follows:

• CAD Drawing Approval & Engineering: 3 to 5 working days
• Factory Fabrication & Quality Inspection: 20 to 40 working days
• Ocean Freight Transit: 15 to 20 days (Southeast Asia), 25 to 35 days (North America), 30 to 40 days (Europe & Middle East)

Foshan Aludex Doors & Windows Co., Ltd. implements a specialized 5-Layer Export Packaging System engineered to withstand long-distance maritime transport and port handling:

Layer 1: PE surface protective film preventing scratches.
Layer 2: Full shock-absorbing bubble wrapping.
Layer 3: 10mm high-density EPE foam edge cushioning.
Layer 4: Reinforced heavy-duty kraft paper corner guards.
Layer 5: Solid fumigation-free plywood crates strapped with high-tensile steel bands.

We maintain transit insurance coverage across all export shipments. If any crate or product shows signs of damage upon arrival:

1) Photograph and video record the unboxing process within 48 hours of container unloading.

2) Forward the documentation and item serial numbers to [email protected].

3) Our quality assurance team reviews the report within 24 hours. For freight or packaging damage, we immediately process insurance compensation or schedule free re-production of affected items.

We regularly export custom aluminum doors, courtyard gates, and outdoor pergolas to over 30 countries across North America, Europe, Australia, the Middle East, and Southeast Asia. We support flexible trade terms including FOB (Shanghai/Guangzhou/Shenzhen), CIF, CFR, and DDP (Delivered Duty Paid) to your local jobsite or warehouse.

Yes. Every shipment includes comprehensive installation assets tailored to your custom specifications:

• Printed A4 step-by-step assembly guides with exploded architectural diagrams.
• Hardware attachment checklists detailing fastener torque requirements.
• Direct QR-code links on packaging leading to HD installation video walkthroughs.
• Remote technical guidance via live video call with our senior engineering team.